Violence against women helpline
116 016Free, anonymous and available around the clock – multilingual and accessible.
FAQ
Frequently asked questions.
How can I change my shipping address?
Enter your current shipping address at checkout. With an account you can find your orders under “My orders”.
Where can I see my orders and invoices?
Under “My orders” you will find all orders and – once created – the invoice download.
How do I use coupons?
Enter the coupon code at checkout and click “Apply”. The discount is applied immediately.
How can I reach support?
Via the contact page or by email. In acute danger, please use the emergency numbers in the footer.
More questions? Contact us via Contact.